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Display Chart (Map)
Description This article describes the steps to create a dynamic map on screen based on underlying data from your data model. The process of creating a map is a variation on using the Display Chart…
- 11 days ago
- 5
- Form Node Parts
Data Tables SQL – Oracle
The following are the create statements for Customer Support Framework tables in an Oracle external server.
- 1 mth ago
- 15
- Support Center Framework
Data Tables SQL – MY SQL
The following are the create statements for Customer Support Framework tables in an MY SQL external server.
- 1 mth ago
- 13
- Support Center Framework
Data Tables – MS SQL Server
The following are the create statements for Customer Support Framework tables in an MS SQL external server.
- 1 mth ago
- 11
- Support Center Framework
Support Center Framework Data Tables
The Support Center Framework stores statistics in the data tables named observations and causes in the project folder. However, you can store this data in external databases instead,…
- 1 mth ago
- 2
- Support Center Framework
Configuring Your Data Storage Location
By default, the system stores the statistics from your assessments – causes and observations – locally on your system. However, you can configure your application to store this data in an external…
- 1 mth ago
- 3
- Support Center Framework
Saving and Loading from Your Starter Application
For persistent storage, you can export the array of selected causes to the Starter Application. To resume a saved session, the Starter Application must load and pass the saved data log and array of…
- 1 mth ago
- 1
- Support Center Framework
Customize Your Historical Data Selection
You can customize the queries you use to recall historical data, and your custom queries should return two arrays: _scfw.historical_statistics.causes – Causes stores the list of historical selected…
- 1 mth ago
- 1
- Support Center Framework
Customize Your Cause Selection
You can customize the cause selection popup using your own logicnets. To do this, the system offers the following data objects for populating your own custom cause-selection popup: _scfw.…
- 1 mth ago
- 2
- Support Center Framework
Use Data in Context
The Support Center Framework stores several data objects in the data context that may be useful to you when you are modeling your logicnets. _scfw.end_points – This is the collection of end points…
- 1 mth ago
- 2
- Support Center Framework
Configure the Grouping Mode for Published Applications
You publish your application and make it available to users just as you do with other framework-based applications, and your published application starts to store statistics as your users interact…
- 1 mth ago
- 2
- Support Center Framework
Create Your Troubleshooter Logicnets
Add your troubleshooter logicnet to the forms folder in your project folder, modeling your logicnets as you do with other framework types. For applications built based on the Support Center…
- 1 mth ago
- 2
- Support Center Framework
How to Start Your Troubleshooter Project
In the Designer, start a new project based on a framework and select "Support Center Framework 2.0" from the Framework dropdown menu. In the project settings, specify the title of the project.…
- 1 mth ago
- 4
- Support Center Framework
Support Center Solution
You can use the Support Center Framework to model an application as a single problem analyzer/troubleshooter. However, combining other components of the LogicNets platform,…
- 1 mth ago
- 2
- Support Center Framework
Support Center Framework Overview
The Support Center Framework is an framework on which you can build targeted applications, like you can with the Assessment Framework , Web Services Framework , Starter Application Framework ,…
- 1 mth ago
- 2
- Support Center Framework
System Settings Configuration - Designer Page
Description The LogicNets system provides a settings file in which you configure basic configuration settings for the Designer. You can change this file to configure it more specifically for your…
- 1 mth ago
- 4
- System Settings
AUC Solution Guideline Updates May 2022
- 3 mths ago
- 24
- AUC Solution Guidelines
System Configuration Localization Settings
Within the System Configuration package are a set of settings that control default formatting of dates, numbers, and currency when they are displayed on screen.…
- 4 mths ago
- 49
- System Settings
dbgrid3 Example Project - Number Formatting
This example project shows the dbgrid3 part with custom formatting of number columns that override the default number formatting available in the System Configuration package.…
- LN SupportLogicNets
- LogicNets Support
- timc
- 6 mths ago
- 24
- Example Projects for Parts
Add Call Nodes
Description A call node is a system-facing step that allows you to connect logicnets together. The Add Call Nodes menu allows you to add call nodes to a node that has multiple output options.…
- 6 mths ago
- 6
- Process Nodes
AUC Solution Guideline Updates January 2022
- 6 mths ago
- 13
- AUC Solution Guidelines
Logicnet Data Viewer
As you build and test your application you can view the data contained in your session. This logicnet Data Viewer allows you to see the data that has built up as you test your logicnet or…
- 7 mths ago
- 19
- Data and Data Tables
Designer Tabs
Description When working in the LogicNets Designer, it is often very useful to be able to open a new logicnet or project resource while working in another one and to move between the two (or more)…
- 7 mths ago
- 20
- The LogicNets Designer
Database Profiles: Oracle, MS SQL, and MySQL
Description In your LogicNets application you can use database parts to read data from and write data to databases. LogicNets uses the concept of virtual database tables,…
- 3 mths ago
- 47
- Data and Data Tables
Update Settings
Description The update_settings part allows you to change a variety of installation settings as part of a local installation configuration approach where different installations require different…
- 7 mths ago
- 13
- Process Node Parts

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All topics

Display Chart (Map)

Data Tables SQL – Oracle

Data Tables SQL – MY SQL

Data Tables – MS SQL Server

Support Center Framework Data Tables

Configuring Your Data Storage Location

Saving and Loading from Your Starter Application

Customize Your Historical Data Selection

Customize Your Cause Selection

Use Data in Context

Configure the Grouping Mode for Published Applications

Create Your Troubleshooter Logicnets

How to Start Your Troubleshooter Project

Support Center Solution

Support Center Framework Overview

System Settings Configuration - Designer Page

AUC Solution Guideline Updates May 2022

System Configuration Localization Settings

dbgrid3 Example Project - Number Formatting

Add Call Nodes

AUC Solution Guideline Updates January 2022

Logicnet Data Viewer

Designer Tabs

Database Profiles: Oracle, MS SQL, and MySQL

Update Settings

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