Set KC Language Options

The administrator can add additional languages at any time by clicking System from the navigation bar at the top-right of the KC.


  1. From the top-right of the KC screen click System.

  2. Click Language.

  3. Click Modify. English is the default language in the Knowledge Center and cannot be removed and the languages and codes in the Knowledge Center must match those in the Designer.

  4. Using the language dropdown menu, select a language to add and click Add.

  5. Repeat this process until you have added all of the languages required in the KC.
  6. Once you have added all of the required languages click Save and click to return the menu. Note: When you click Save you may see the following message:


    If you see this message, click System in the navigation bar at the top of the screen. Select Validate from the options.

    The system will run an internal validation procedure. Once that is complete click Close to return the main menu and click Language to enter your language choices.

  7. Once you have completed entering all of the languages you want to include, click Home to return to the Knowledge Center. You will see that the language dropdown in the top navigation area contains English and the languages you added as options.

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