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Knowledge Center Topic (BETA)
Description
The knowledgecenter.topic part checks for, creates, and updates topics in the Knowledge Center. You can use this part to determine if a Knowledge Center topic exists as well as to create or update a topic.
NOTE: This part is currently in the Beta phase. You can only use this part if your company has enhanced privileges or a system package.
Node Type: This part is located in process nodes in the Misc dropdown menu.
Used With: You can use this part with standalone and framework-based applications.
Editor Fields
| Field Name | Description/Use | Type/Options | Optional/Mandatory |
| Mode | Check if topic exists | Create topic | Update topic | Dropdown | Optional |
| Result | This is the result object. When checking if a topic exists, the system returns the id of the topic. This will be nil when you are creating a topic. If you successfully update a topic, the system returns the id of the updated topic. | Data Object | Optional |
| Result message | If the mode is Check if topic exists, the system displays this field. It is the success message or the error message. | Data Object | Optional Mandatory if result is not empty |
| Result status | If the mode is Check if topic exists, the system displays this field. It displays the status of the search. | Data Object | Optional Mandatory if result is not empty |
| Language code | When updating, creating, or checking for a topic you can specify a language. The system always checks if a topic exists in English and then returns or changes the translation. | Text | Optional |
| External id | This is the external id with which you can identify a topic. The system uses this id when checking if a topic exists except if you use a language code (see Parent topic). | Text | Optional |
| Parent topic | You can use the parent id to identify a topic when you use language other than English. | Text | Optional |
| Use external parent id | Click this checkbox if you want to search using the parent id. Default: off |
Checkbox | Optional |
If the Mode is Set to Create or Update Topic
| Field Name | Description/Use | Type/Options | Optional/Mandatory |
| Name | This is the name of the topic. | Text | Optional |
| Version | This is the topic version number. | Text | Optional |
| Question | This is the topic title. | Text | Optional |
| Answer | This is the topic content. | Text | Optional |
| Folder | Within the Knowledge Center, you can make different folders. Use this variable to provide the id of the folder in which the article is or will be located. | Text | Optional |
| Topic resources | This a collection of files or images that will be uploaded as a topic resource. | Collection | Optional |
| Is a html page | This checkbox identifies if the contents are html. Default: off |
Checkbox | Optional |
| Created by | This is the name of the person who created the topic. It is only visible when the mode is Create topic. | Text | Optional |
| Modified by | This is the name of the person who modified the topic. It is only visible when the mode is Update topic. | Text | Optional |
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