Roles and User Access Overview

Establishing and configuring user roles allows you to better manage user access to your application or parts of your application. The following steps detail how to configure your project and users and how to make use of user profiles when running your application.

Initial Installation
On the initial installation of LogicNets, the admin user admin@logicnets.com is created. This user is placed in a group called admins.
An additional group called users is also created.
These entities should not be removed, but will be restored on any subsequent installation if they are removed at any time.

Default Groups
The admin group is automatically approved for access to a variety of administrative packages, including User Management, and SystemConfiguration, as shown in the example screenshot below. For smaller organizations where the administrative functions of User Management, System Configuration etc. are managed by a single user, you can simply add that user to the admin group to give them access to these functions. 


Custom Groups
For larger or bespoke organization of roles and responsibilities, you can create your own groups and assign packages/roles to them, according to the designated division of responsibilities. See Configure your Users Support Article for more information on how to create a group, add packages and choose roles.

Upgrading to LogicNets Version 7.3
If you are upgrading from an earlier version to LogicNets Version 7.3 where the role profiles for system packages has been introduced, you will find that after the upgrade, users (other than admin@logicnets.com) will no longer be able to access certain system packages, until they have been given the role profile in Access Management, EVEN THOUGH those users will show they have the appropriate package attached to their profile or their group.

Note that this scenario also applies to the Knowledge Center application. The speciifc step needed to resume access for these accounts is to do either of the following:

  • add the user(s) to the admins group so that they are allocated the KC admin role 
  • for each user, click MODIFY and go to the Assign New Roles section, find the Knowledge Center App in the list and assign the admin role (see screenshot below)


[Note that the Knowledge Center has the option to create and assign different roles aswell - admin, guest, publisher, user. For more information on how to use this functionality, see Support Article Knowledge Center Roles and Permissions.]

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